Christmas Delivery Cut-offs
Garden Shed Orders placed by COB 17th December will be dispatched prior to Christmas.
Garages, carports and Smartlockers need to be ordered by 21 November to guarantee delivery before Christmas.
Orders placed after these dates, will be dispatched during the week commencing 14 January 2019.
|Factory and office closes||Thursday, 20 December 2018|
|Customer service returns||Wednesday, 2 January 2019|
|Factory returns||Monday, 14 January 2019|
Depending on the size of the steel structure, we have a number of options for delivery of your new steel shed, carport or workshop.
With all our sheds, you can opt for a ‘Click and Collect’ – selecting one of our depots in order for you to collect your steel building from. We have quite a few pick up points around Australia, and this list is growing every day.
We have a standard Home delivery option for our garden sheds and storage units only, and this service is charged at a fee of $77.
Due to the sheer size of our larger garages, carports, workshops and smartlockers you will need to request a quote if you would like your steel building kit delivered to your home.
Click and Collect
Simply select one of our depots either by selecting a point on our map or selecting a depot from the drop down menu. We will then ship your item to your nominated depot to notify you once the item is ready for collection – then all you have to do, is pick it up from the depot.
Our Click and Collect option is a free service, and is ideal for the budget conscience consumer.
Check out our various Depot Pick up Points here.
The majority of our garden sheds, premium sheds and bike sheds can be delivered to you through our home delivery service for just $77.
You will need to request a home delivery quote for larger items such as our Smartlocker range, Garages, Carports, Workshops and Farm sheds.
Home Delivery is an ‘Assisted Delivery Service’ and based on the size and weight of these structures (flat packed), an able-bodied person will need to be at home in order to receive the order, and unpack the cartons.
Home Delivery is to the front door only (not backyard) due to regulations. So it is important to be prepared to help on the day to make sure you can place the cartons where you need them.
To get request a quote for home delivery of your new steel structure, you will be prompted with a message when adding these larger items to cart. Simply fill in the form and one of our friendly representatives will be in contact to supply you will a quote for the delivery of your new steel building.
Garden Sheds & Storage Units
Your garden shed will be dispatched within 2-3 business days of receiving payment and transport works on 3 to 9 business days term, depending on your location. We are based on the east coast; so Perth, for example, would be on the higher end of that scale, while Sydney and Melbourne tend to be quicker.
Garages, Workshops & Carports
Our garages, workshops and carports are ‘made to order’, therefore manufacturing can take up to 3-weeks. Please allow for up to 21 business days for delivery of your product after dispatch.
Important Info: Products may be delivered using different freight companies. Spanbilt have a great turnaround time with very limited defects, so you can be rest assured that no matter what product you choose, it will be delivered within the designated time frame and in good condition.
If you’ve chosen to have the product delivered directly to home it will arrive within 9 business days of purchase, although most of the time it arrives sooner. Just be aware it may take the full 9 business days to receive your product from the time of dispatch.
Once you have been notified that your shed has been delivered to your nominated depot, you have 3-business days to pick it up. You can pick your shed up Monday – Fridays from 8am – 2pm.
Home deliveries are done Monday to Friday between 8am – 5pm.
Home deliveries in any other areas are done by the courier during normal business hours on weekdays only.
What if your Order doesn’t arrive?
While this is unlikely, if your order does not arrive within 9-business days of dispatch, please feel free to contact our customer service team on 1800 032 077.
Alternatively, you can contact Customer Support via email or by completing the form on our Contact Page.
We are here to answer any questions you may have regarding the selection, purchase and delivery of your product.
Conditions and Exceptions
- For Home Delivery please note that delivery is to the front door or 6 meters from the truck. Deliveries cannot be taken to the rear of a property due to OH&S.
- We do delivery Australia wide with the exception of all Islands.